Axel and the Property Management Pros have been extremely helpful with a maintenance issue at my property. Even during this time of National crisis with the Corona pandemic, they worked with contractors and tenants to repair the ceiling in my property and schedule a separate repair. It has taken a lot of stress off me knowing I can trust that my property is being maintained well and that I’m being kept informed throughout the process with updates and photos.
We chose to go with Real Property management pros because from the very first call we could tell that they were experts and were very clear and concise with how their business is run. Their experience and expertise was apparent and the in home specialist consult sealed the deal for us because we were able to get all our questions answered and get to know who we were trusting our property with.
Ms Carrie did a wonderful job during this stressful time that we all are facing. I was asking for a payment plan to pay April’s rent, with out penalties fees. Not only did she respond quickly, she went one step further, and reached out to the landlord. Who really blew me away with his response. With me being a military veteran, and currently a critical care nurse, the owner gave a great gift. He waived April’s rent. I would have never thought to reach out to landlord. But Carrie did, and explained the situation I was in. Thank you Carrie. Well done
I have been a client with RPMP for more than 2 years, and planning to stay with them for life. Their professionalism has made my life much easier. Marc Haakonson is the realtor I am with, and honestly I cannot be happier. Marc enjoys great personality with deep understanding of the market. His experience plays an important role for my 5-star rating. I have also dealt with other RPMP team members in the past (the legal team and others) and again I am very satisfied. Keep the good work!
I switched to this company because of horrible communication with the previous management company. Even before paying my first management fee to this new company they were on top of things and communicating at light speed. Once I provided access to my property they expeditiously assessed what needed to be done, provided me a thorough list, and worked with me for scheduling. Lydia has been helping me with this every step of the way. Before I knew it the work was already done. I highly recommend this management company if you are looking to switch from your current company or just getting started. To me peace of mind and confidence you can always talk to someone are very important qualities a management company can instill. You will find both here.