Very professional and attentive

July 22, 2020

Axel was very professional and attentive in helping send out contractors to our apartment unit after we moved in. He always checked in on me after each appointment to make sure everything went well.

Jared

Fantastic in coordination of various maintenance issues

July 14, 2020

The customer service manager John has been fantastic in coordination of various maintenance issues we’ve had at multiple addresses. He is knowledgeable, responsive, and maintains a great balance of looking out of the management teams’ interest as well as the customers.

Rick

Information has been timely and comprehensive

July 8, 2020

Cindy has been great to work with. Fortunately, I haven’t had the deed to talk with her a lot. But, the few times that I have the information has been timely and comprehensive . I like that she is always prepared when we talk.

David Coley

Communicative and understanding of our needs

July 6, 2020

Cindy is a dream to work with compared to the others! Every time we need something, she is so communicative and understanding of our needs. Lucky every time she’s assigned to us!

Jillian

Excellent in communicating

June 24, 2020

Lydia Andre has been excellent in communicating with me as the Portfolio Manager for a Condominium Association while still representing the needs of her client.

Steve Shaw

Responsive and helpful through the entire process!

June 17, 2020

I worked with Marc Haakonson and the team at Real Property Management Pros to rent a home in Leesburg, VA. Marc was very responsive and helpful through the entire process! They made the entire application process quick and easy and have been fantastic to work with so far. Even during a national pandemic, they had systems in place to enable me to sign my documents and make my payments safely and conveniently. I am moving from Texas so the long distance move has been nerve wracking, but Marc and his team made getting my rental squared away easy even from Texas! Highly recommend!!

Amy Heinle

Makes things easy

June 12, 2020

Love working with Axel! He makes things easy.

Steve Schohn

Incredibly helpful

June 9, 2020

This review is for John Goodwin specifically. He has been incredibly helpful since we started our move in process. While we had difficult communicating with our leasing agent, John found answers for us to a number of issues and did so quickly. We were concerned about the lease at first, given the nature of some of the problems, but going forward we know we have someone to go to directly that can get things sorted out in a timely manner. Thank you, John!

Anonymous

Always returned my call and emails very quickly

June 5, 2020

i just wanted to say that it has been a real pleasure working with Lydia.She has always returned my call and emails very quickly.I hope to work with her in the future.

Greg Mortimer

Very easy to work with!

June 5, 2020

We work with Cindy as a vendor for tenant repairs and she is very easy to work with! Cindy sends as much information as possible with the original work order, so we are able to send our tech to the property with a good idea of what is going on. If we have any questions, she has been easy to reach by telephone and very nice. Once the job is complete, invoices are processed quickly (typically same-day). I would highly recommend Cindy and Real Property Management Pros for you rental property needs.

Joel from Ashburn Home Repairs

Another year of stellar service!

May 29, 2020

Continue to be very happy with Management Pros in my third year (and two properties) with them. From the president of the company (Marc Blackwood) who always has time for my emails and phone calls, to Cindy (the ace maintenance foreman who takes great care of my properties and tenant) to Carrie (in accounting). And I love that on the rare occasion they’re on vacation – their back-ups are every bit as responsive and professsional. I had a small smoking electrical issue at one property on a Friday afternoon – and the Management Pros stayed on it until it was resolved and kept me in the loop , calling me after hours (I’d turned my phone off while in meetings, and didn’t turn it on again until after 6). So thanks for another year of stellar service!

Carol

Jobs get done quickly and properly.

May 27, 2020

From when we first started renting until now, Cindy has been so helpful. She is always so quick to respond to any issue we have, and always makes sure jobs get done quickly and properly. She has personally reached out to make sure we are happy with the service we receive. I have worked with other rental companies and no one has been as helpful as Cindy is! She is very efficient, kind, and always ensures we are taken care of.

Nicole Dowdell

Never once did I feel as if I was in the dark or out of the loop!

May 27, 2020

Alex was amazing throughout this entire process! He was able to streamline everything and make things go as smoothly as possible. He stayed on top of the my appliance instillation and keep me in the loop of the entire process. That was much appreciated. Never once did I feel as if I was in the dark or out of the loop!

Tiffany

Keep up the good work

May 23, 2020

Just want to let you all know that Cindy Cole is doing a great job looking after our house in Broad Run. Thanks and keep up the good work.

Christian Graff

Excellent job managing my property

May 23, 2020

Real Property Management is doing an excellent job managing my property. The handled a recent repair quickly and efficiently, to cite just one example, and are very good about communicating in a timely manner.

Stephen A.

Responsive and attentive

May 20, 2020

the maintenance team from Real Property Management is very responsive and attentive. He guided us through the process of maintenance during this difficult situation. I’m very pleased with their support. The responding guy’s name was Axel Sanchez.

Nandya

I always feel like I'm dealing with genuine professionals

May 15, 2020

I always feel like I’m dealing with genuine professionals at RPMP. Service issues from my tenants are taken care of promptly and it makes me feel comfortable knowing that my tenants are living in a good home. Price is always considered as well and I feel equally like they are always considering my own finances and are never squandering my money when something needs fixed or replaced. Over the last several years, my experience working with RPMP has been nothing less than pleasant. I can go about my daily life without constantly worrying about my house or my tenants.

Tayler Franklin

Quick to respond

May 14, 2020

Our rental property recently needed a fence repair when it was damaged by a falling tree limb. Axel Sanchez from Management PROS was quick to respond, obtained several estimates, and managed the repair process within a week. Thanks for your help Axel!

Brett Woerner

Being clear, friendly, knowledgeable, willing to explain every step of the process

May 14, 2020

I must start by a big “thank you” to Selina for being clear, friendly, knowledgeable, willing to explain every step of the process, and answer every question. This is my first experience with a management firm. I had a rental property in the past and decide that I didn’t want to deal with the drama. I did some research and made a few phone calls… I had not heard of Real Property before. I was pretty much sold shortly after Selina started describing the process, and the rest is history. So far everything has been like a clock work and I could not be happier with them, I don’t know what the future will bring but while the subject is fresh, I must say that I feel far more comfortable having this company on my side.

Abbas M.

Great to communicate with

May 12, 2020

We put in our work order and they sent someone right out. They have been great to communicate with and the owner has been easy to work with as well.

Natalie

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