My condo unit recently had its bi-annual HVAC service. The technician noted that the unit was low on freon. I submitted that ticket to Real Property Management and the next business day, Mr. Adulfo Arenas, maintenance coordinator, reached out to me to let me know he had already called the HVAC company and approved the AC freon refill. Once the service was completed, Mr. Arenas reached out again to ensure things had been taken care of satisfactorily. Great customer service!!
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